MEASURING WHAT MATTERS: THE IMPORTANCE OF IMPACT

Learning can and should be a critical business process, providing organisations with the ability to enhance performance and move forward strategically. This document represents a body of work related to impact evaluation undertaken in 2016. It is work that is ongoing and developmental, but we have already learned much from both the process and the findings and we are keen to share this preliminary work with you. We will continue to engage with our key stakeholders as we progress and encourage you to make contact with us to share your experiences of using JBI resources in practice.